Refund Policy

Refund Policy
Effective Date: 14 March 2024
EUCV CONSULTANCE & SERVICES UK LTD
Email: jenombiz@gmail.com

1. General Policy

At  EUCV CONSULTANCE & SERVICES UK LTD , we strive to provide high-quality services and digital products. Due to the nature of our offerings, all sales are final unless otherwise stated. Refunds are only issued under specific conditions outlined below.

2. Eligibility for Refunds

Refunds may be considered in the following cases:

• Duplicate payment

• Technical issues that prevent you from accessing a purchased product or service (after our support team has verified and failed to resolve the issue)

• Accidental purchases, reported within 24 hours and not used or accessed

• Subscription billing errors, such as being charged after cancellation

3. Non-Refundable Items

We do not offer refunds for:

• Digital products that have been downloaded or accessed

• Services that have already been rendered or partially completed

• Subscription renewals not canceled before the billing date

• "Change of mind" or lack of use by the customer

4. How to Request a Refund

To request a refund, please email jenombiz@gmail.com with the following information:

• Full name

• Email address used for the purchase

• Date and details of the transaction

• Reason for the refund request

We aim to respond within 3–5 business days.

5. Processing Time

Approved refunds will be processed to your original payment method. Please allow up to 10 business days for the funds to appear in your account, depending on your bank or payment provider.

6. Chargebacks

If you initiate a chargeback without contacting us first, we reserve the right to block your access to future services and take appropriate legal action.

7. Changes to This Policy

We may update this Refund Policy at any time. Any changes will be posted on this page with a revised effective date.